Money Back Guarantee


Something went wrong? WE’VE GOT YOU COVERED!


Because we exclusively use Paypal you can rest easy.

PayPal's Money Back Guarantee covers over 99% of Prize Draws on

Some types of items are excluded: vehicles, real estate, businesses for sale, and digitally delivered goods or services




Step 1

Contact the seller

You can do this via My Account, and in most cases sellers will fix the problem straightaway.

You’ll need to contact the seller within 30 days of the actual delivery date, or the estimated delivery date if an item hasn’t arrived.



Step 2

Still Not resolved? Contact Paypal and open a dispute

If after 8 days your issue isn’t resolved, simply use Paypal Dispute Resolution Centre to resolve your dispute.



Step 3

Get your money back.

Paypal's Dispute resolution centre is world class and 99% of all disputes can be settled with positive outcome.